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Field Service Technician

Avon Lake, IA 50047

Posted: 02/03/2025 Job Category: Industrial Job Number: 819870

Job Description

Job Summary:
We are seeking experienced Field Service Technicians to join our team. In this role, you will be responsible for the on-site assembly, commissioning, troubleshooting, and repair of automated manufacturing equipment. If you enjoy the challenge and satisfaction of working with cutting-edge automated systems and providing exceptional customer service, this is the position for you. The role requires significant travel (50-75%), a customer-focused approach, and a combination of mechanical and electrical expertise.
Key Responsibilities:
  • Installation & Commissioning: Perform on-site installation, assembly, and commissioning of new machines at customer locations.
  • Troubleshooting & Repair: Diagnose and repair existing machinery at customer sites, ensuring minimal downtime.
  • Startup Assistance: Assist with startup activities for new machinery installations, including uncrating, alignment, and assembly of equipment.
  • Training: Provide operator and maintenance training for customer personnel to ensure efficient machine operation and upkeep.
  • Parts Recommendations: Guide customers on spare parts recommendations and proper machine maintenance practices.
  • Design Improvement Recommendations: Collaborate with Stürtz engineering to recommend design improvements based on field experiences.
  • Service Documentation: Accurately complete service reports that summarize fieldwork and any issues encountered during visits.
  • Remote Support: Provide customer support through phone consultations and PC remote diagnostics when applicable.
Qualifications:
  • Experience: 2-5 years of experience in building, installing, and repairing industrial machinery, with a focus on automation systems.
  • Mechanical & Electrical Skills: Strong mechanical aptitude and electrical skills, including knowledge of PLCs, electronics, and wiring schematics.
  • Computer Skills: Basic computer skills to support diagnostics and reporting.
  • Communication Skills: Strong verbal and written communication skills with a customer-oriented approach.
  • Travel Requirements: Ability to travel 50-75% of the time to customer sites within North America.
  • Teamwork & Independence: Ability to work effectively both independently and in a team environment.
  • Education: 2-year technical degree or technical/skill trades training is preferred.
Preferred Skills:
  • Experience with industrial machinery assembly and troubleshooting.
  • Familiarity with remote diagnostics and phone-based support.

Opening Doors to Incredible Opportunities:
For over two decades, Capstone has been working with elite organizations from Fortune 500s to start-ups in some of the most competitive market sectors. Because of our deep connections, we’re able to match you with the most relevant and prestigious career opportunities available  — whether you’re an executive or manager, we’ll help you reach your professional goals.

Equal Opportunity Employer:
Capstone provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Capstone will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.

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About Avon Lake, IA

Ready to embark on a new career adventure? Explore job opportunities in the vibrant community around Avon Lake, Iowa! Nestled in the heart of the Hawkeye State, Avon Lake offers a perfect blend of small-town charm and big-city opportunities. With a rich cultural scene, including art galleries like the Silver Lake Gallery, and close proximity to outdoor treasures like Avon Lake State Park, there is something for everyone here. Indulge in local cuisine at the charming waterfront restaurants or catch a show at the historic Avon Lake Playhouse. Join our thriving community and discover why Avon Lake is the perfect place to advance your career and experience a truly unique lifestyle. Browse our job listings today and take the first step towards an exciting future in this dynamic region!